FAQs

Frequently Asked Questions

What types of shipping containers do you sell?

Fortress Containers offers a selection of new, one-trip, used, and cargo-worthy shipping containers in different sizes and configurations.

Do you deliver shipping containers?

Yes. We provide container delivery within the United States.

Do you offer free shipping?

Yes. Free shipping is available on eligible container purchases within the United States.

How long does delivery take?

Our estimated delivery time is 5–8 business days after your order has been confirmed and processed.

Delivery times may vary depending on your location, product availability, weather, transportation conditions, holidays, and other circumstances.

Where do you deliver?

We currently deliver within the United States only. We do not currently offer international delivery outside the United States.

What sizes of containers are available?

We offer commonly requested shipping container sizes, including 20 ft and 40 ft containers. Availability may vary by product and location.

What is a one-trip container?

A one-trip container is generally a new shipping container that has made only a limited number of trips, typically one international ocean voyage, before being sold for other uses.

Minor handling marks, paint variations, manufacturer markings, or other cosmetic differences may be present.

What does cargo-worthy mean?

A cargo-worthy container is a used container that meets applicable structural requirements for continued cargo transportation. Used containers may have normal signs of previous use, including dents, scratches, surface rust, paint wear, and previous repairs.

Do container colors and appearance vary?

Yes. Actual container color, manufacturer markings, logos, paint condition, and minor cosmetic details may vary from the photographs shown on the website.

Do I need to prepare my property for delivery?

Yes. Customers are responsible for ensuring that the delivery location has sufficient space and safe access for the delivery truck and equipment.

The area should be clear of obstacles such as vehicles, trees, branches, wires, structures, and other hazards.

Do I need a permit for a shipping container?

Permit requirements vary by location. Customers are responsible for checking with their local authorities and obtaining any permits, approvals, or permissions required for placing or using a container on their property.

Can I cancel my order?

Cancellation requests should be submitted as soon as possible after placing an order. Once an order has been dispatched or delivery arrangements have been finalized, cancellation may be limited.

Please review our Return & Refund Policy for additional information.

Can I return a shipping container?

Returns require prior approval from Fortress Containers because containers are large products that require specialized transportation.

Please contact us before attempting to return a container.

What happens if my container arrives damaged?

Please inspect your container upon delivery. If you notice significant damage or believe the container is materially different from what you ordered, contact us promptly and provide photographs and details of the issue.

Our team will review the matter and determine the appropriate resolution.

Do your containers come with a warranty?

Warranty coverage depends on the specific container and product purchased. Where a warranty applies, the applicable warranty terms will be provided with the product.