Privacy policy

Privacy Policy

Effective Date: September 24, 2026

Fortress Containers respects your privacy and is committed to protecting the personal information you provide when visiting our website, placing an order, requesting information, or contacting us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared with service providers involved in operating our business.

Information We Collect

When you use our website or place an order, we may collect information such as your name, email address, phone number, billing address, delivery address, order information, and other information you provide to us.

When you make a purchase, payment information may be collected and processed by our payment processing providers. We use payment information only as necessary to process transactions and provide our services.

We may also automatically receive certain technical information when you visit our website, such as your IP address, browser type, device type, pages viewed, and general website usage information.

How We Use Your Information

Fortress Containers may use the information we collect to:

Process and fulfill your orders.
Arrange and coordinate container delivery within the United States.
Process payments and provide order confirmations.
Contact you regarding your purchase, delivery, customer service requests, or inquiries.
Provide warranty and after-sales support.
Respond to questions and requests.
Improve our website, products, services, and customer experience.
Maintain website security and help prevent fraud or unauthorized activity.
Comply with applicable laws and legal requirements.

Order and Delivery Information

Because our products are shipping containers, we require accurate customer and delivery information to process orders and arrange delivery.

Your name, phone number, delivery address, and order information may be shared with transportation, delivery, or logistics providers when necessary to complete your order.

Our containers are currently delivered within the United States.

Payment Information

Payments may be processed through third-party payment providers.

Fortress Containers does not intentionally store complete credit or debit card numbers on its own systems when payment processing is handled by a third-party payment provider.

Payment information is handled according to the applicable security and privacy practices of the payment provider.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, improve website functionality, and provide a better shopping experience.

You can manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

How We Share Information

Fortress Containers does not sell customer personal information.

We may share information when reasonably necessary to operate our business and provide services to customers. This may include sharing information with payment processors, delivery and transportation providers, website hosting providers, technology providers, customer service providers, and other service providers that assist us with operating our website and fulfilling orders.

We may also disclose information when required by law, legal process, court order, or when necessary to protect our customers, business, website, or legal rights.

Advertising and Marketing

If you subscribe to marketing communications or otherwise provide permission to receive promotional communications, we may use your contact information to send information about our products, promotions, or services.

You may unsubscribe from promotional email communications at any time by using the unsubscribe option included in the communication or by contacting us.

Data Security

Fortress Containers takes reasonable measures to protect customer information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online transaction, or electronic storage system can be guaranteed to be completely secure.

Third-Party Services

Our website may use third-party services for payment processing, website functionality, analytics, advertising, communication, shipping, or other business purposes.

These third parties may process information according to their own privacy policies and terms.

Fortress Containers is not responsible for the privacy practices of third-party websites or services that we do not control.

Children's Privacy

Our website and services are not intended for children under 13 years of age.

Fortress Containers does not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can review and address the matter.

Your Privacy Choices

Depending on your location and applicable law, you may have rights concerning your personal information, including requesting access to, correction of, or deletion of certain information.

You may also opt out of promotional communications at any time.

To submit a privacy-related request, contact us using the information below. We may request information necessary to verify your identity before completing certain requests.

Changes to This Privacy Policy

Fortress Containers may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.

Any updated Privacy Policy will be posted on this page with a revised effective date.